‘IntelScores’ Improves Customer Reviews
Online reviews have become critical when it comes to consumer product and service research online. In fact, according to Spiegel Research Center (Northwestern University), nearly 95% of shoppers read online reviews before making a purchase. That is powerful and proves that effort to improve customer reviews is worthwhile and nothing to be taken lightly, especially if you have none, or an unfortunate pattern of attracting negative reviews.
A significant challenge for small businesses is the management and free-flow generation of review activity as well as the lack of any control over the online review process as well as how reviews can be improved (in an ethical, positive, legal, genuine and transparent way) for and by customers.
At SEARCHEN NETWORKS®, we have an app for that; an easy to use tool that helps business use a smart, mobile-optimized review funnel that helps get more 5-star reviews while filtering private feedback from unhappy customers. This software does not in ANY WAY remove any reviews from the web. Our online business tool guides customers through a 1–5 star review process and directs only positive feedback to public review sites like Google, BBB, or Facebook (looks like this)
Let’s face it, many online reviews are posted due to customer frustration and not necessarily a good experience. In fact, according to Inc Magazine, customers who have negative experiences are highly likely to share that experience by leaving a bad review while customers who have enjoyed a positive experience, are unlikely to leave a good review (while just one in 10 happy customers leave a good review). Having some type of way to influence more activity from positive experiencing customers can help boost your overall good-to-bad review ratio (in an ethical, positive, legal, genuine and transparent way) for and by your customers.
Social Proof and Testimonials:
- Customer Testimonial Specialist
- Social Proof Consultant
- User Review Expert
- Client Feedback Manager
Results-Oriented:
- Increase Positive Reviews
- Boost Online Reputation
- Improve Customer Ratings
- Enhance Review Quality
- Build Online Trust
Response and Engagement:
- Review Response Strategy
- Customer Engagement Specialist
- Respond to Reviews Expert
- Customer Satisfaction Consultant
Feel free to request more information or call us right now at 561-370-7366. You can also order a strategic consultation to acquire only the immediate technical support or insight you seek.
